1. Scope of Application and Provider

1.1  These General Terms and Conditions of DEGELER GmbH & Co. KG (hereinafter "Seller") apply to all contracts concluded by a consumer or entrepreneur (hereinafter "Customer") with the Seller regarding the goods presented on www.degeler.com. The inclusion of the Customer's own terms and conditions is hereby rejected, unless otherwise expressly agreed.

 

1.2  A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB). An entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB).

 

1.3  Contracting Party / Provider:

DEGELER GmbH & Co. KG

Carl-Zeiss-Str. 10/4, 63322 Rödermark

Legally represented by: D & D Verwaltungs GmbH, represented by Managing Director Frank B. Degeler

Email: info@degeler.com  |  Phone: 06074 885699

 

1.4  Product Safety (GPSR): Our products comply with the applicable European safety requirements according to the Product Safety Regulation (EU) 2023/988 (GPSR). Information on the manufacturer, product features, and safety instructions are available on the respective product pages. For questions regarding product safety, please contact: info@degeler.com

2. Conclusion of Contract and Price Transparency

2.1  The product descriptions in the online shop constitute a binding offer from the Seller. By clicking the "Buy" button, you accept the purchase offer for the products in the shopping cart.

 

2.2  We will confirm your order with a separate confirmation email, which will also include the contract texts and these General Terms and Conditions. The contract text will be stored by us.

 

2.3  Price information: All prices are final prices in Euro including statutory VAT plus the displayed shipping costs. If a strike-through price or a reference to a previous price reduction is shown on a product page, this corresponds to the lowest price we have charged for this product within the last 30 days before the price reduction (§ 11 PAngV in conjunction with Art. 6a of the Price Indication Directive / Omnibus Directive 2019/2161/EU).

3. Shipping Costs

3.1  Shipping costs are shown on the respective article page directly below the sales price and in the shopping cart overview.

 

3.2  A complete overview of shipping costs is available on each article page under "Shipping & Payment".

4. Delivery Conditions

4.1  Goods are delivered by shipping to the delivery address specified by the customer.

 

4.2  Unless a different delivery time is specified on the article page, the delivery period is 14 days from receipt of payment.

 

4.3  Partial deliveries at our expense are permissible, provided this is reasonable for the customer.

 

4.4  If delivery is not possible due to circumstances within the customer's sphere of responsibility and the goods are returned, the customer shall bear the costs of the unsuccessful shipment. This does not apply if the customer exercises their right of withdrawal by refusing acceptance or was temporarily prevented from accepting the goods and the seller did not announce the delivery in time.

 

4.5  Self-supply reservation: If an ordered product is not available because we are not supplied through no fault of our own, we may withdraw from the contract. We will inform you immediately and refund any payments already made without delay.

 

4.6  For entrepreneurs, the following applies by way of derogation: Delivery "ex works" (§ 447 BGB). The risk of accidental loss passes to the customer upon handover to the transport company.

 

4.7  Orders and deliveries are generally only possible within Europe. In case of delivery delays, we will inform you immediately.

5. Payment Terms

5.1  Payment can be made either via Amazon Pay or PayPal. PayPal offers the following payment methods: SEPA direct debit, credit card, and purchase on account. The available payment methods will be displayed before completing the order.

 

5.2  Amazon Pay: Payment processing via Amazon Europe Core S.à r.l., 5 Rue Plaetis, L-2338 Luxembourg. More information: https://pay.amazon.com/de/shopper

 

5.3  PayPal: Payment processing via PayPal (Europe) S.à r.l. & Cie, S.C.A. More information: www.paypal.de

 

5.4  Purchase on account (via PayPal): The invoice amount must be paid within 14 days of receipt of the invoice.

 

5.5  Credit card (via PayPal): Your credit card will be charged at the time of shipment of the goods.

 

5.6  Invoices will be sent electronically (PDF) via email.

6. Retention of Title

6.1  The goods remain our property until full payment of the purchase price. Before transfer of ownership, pledging, collateral assignment, processing or alteration is not permitted without our consent.

 

6.2  For entrepreneurs, the following additionally applies: Ownership remains reserved until all claims from the business relationship have been paid in full. In the event of breach of contract, we are entitled to take back the reserved goods. The customer must inform us immediately in writing of any seizures or other interventions by third parties. The customer is entitled to resell the goods in the ordinary course of business; the claims arising therefrom are hereby assigned to us in the amount of our final invoice amounts. We undertake to release securities insofar as their value exceeds our claims by more than 20%.

7. Right of Withdrawal and Withdrawal Instructions

 

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party designated by you (who is not the carrier) took possession of the goods.

 

To exercise your right of withdrawal, you must inform us (DEGELER GmbH & Co. KG, Carl-Zeiss-Str. 10/4, 63322 Rödermark, Email: info@degeler.com, Tel.: 06074 885699) by means of a clear statement (e.g., a letter or email) of your decision to withdraw from this contract.

 

 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement.

 

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

 

You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. You will bear the direct cost of returning the goods.

 

Exclusion of the Right of Withdrawal

A right of withdrawal does not exist for contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (§ 312g para. 2 no. 1 BGB).

8. Transport Damage

8.1  If goods are delivered with obvious transport damage, please complain about it immediately to the delivery agent and contact us without delay (info@degeler.com | Tel.: 06074 885699).

 

8.2  Failure to complain has no consequences for your statutory warranty rights, but it helps us to assert our own claims against the carrier.

9. Warranty and Liability for Defects

9.1  The warranty for material defects is governed by the statutory provisions. The statutory warranty period for consumers is two years from delivery.

 

9.2  For entrepreneurs, the following applies by way of derogation:

 

a)  Warranty claims require that the entrepreneur has duly fulfilled his obligations to examine and give notice of defects in accordance with § 377 HGB (German Commercial Code).

b)  In the event of material defects, the seller has the right to choose the type of supplementary performance. Replacement deliveries out of goodwill do not constitute an acknowledgment of the defect.

c)  The seller is liable without limitation for intent and gross negligence; for slight negligence, liability is limited to foreseeable, contract-typical damage, and only in the event of a breach of essential contractual obligations (cardinal obligations). Liability for injury to life, body, or health, as well as under the Product Liability Act, remains unaffected.

d)  The limitation period for warranty claims against entrepreneurs is 12 months from the transfer of risk. § 478 BGB (German Civil Code) (supplier recourse) remains unaffected.

10. Liability

The seller's liability is governed by statutory provisions. Liability regardless of fault under the Product Liability Act and liability for injury to life, body, and health remain unaffected by any limitations of liability.

11. Customer Reviews

If customer reviews are published on our website, we ensure that only reviews from customers who have actually purchased or used the respective product are displayed. Purchased or otherwise fake reviews will not be published. Negative reviews will not be suppressed unless they are obviously unlawful (Omnibus Directive 2019/2161/EU).

12. Data Protection

For all information regarding the protection of your personal data, please refer to our privacy policy at www.degeler.com/datenschutz. This complies with the requirements of the GDPR and the BDSG (German Federal Data Protection Act).

13. Digital Services Act (DSA)

DEGELER GmbH & Co. KG operates an online shop with direct sales of its own products. As a provider of intermediary services within the meaning of Regulation (EU) 2022/2065 (Digital Services Act), we comply with the relevant transparency and due diligence obligations. Unlawful content can be reported at: info@degeler.com

14. Applicable Law, Jurisdiction, Contract Language

14.1  The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as it does not conflict with mandatory protective provisions of the consumer's country of residence.

 

14.2  The exclusive place of jurisdiction for disputes with entrepreneurs, legal entities under public law, or special funds under public law is the seller's business location (Rödermark). The right to appeal to other statutory places of jurisdiction remains unaffected.

 

14.3  The contract language is German.

15. Alternative Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/

 

We are not obliged and generally unwilling to participate in dispute resolution proceedings before a consumer arbitration board. We recommend that you first contact us directly in case of problems: info@degeler.com

16. Final Provisions

Should individual provisions of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the statutory provision.

 

The current General Terms and Conditions are available, printable, and storable at any time at www.degeler.com/agb.

Frequently Asked Questions (FAQ)

How does the shopping cart system work?

You can provisionally reserve products by clicking "Add to Cart". You can view the shopping cart at any time via the shopping cart icon and remove products. To purchase, click "Checkout" and enter your details or use express checkout (Shop Pay, Google Pay, PayPal, Amazon Pay).

Do I have to register?

Registration is not required. Optionally, you can create a customer account to avoid re-entering address data for future orders and to view past orders.

When does my order become binding?

On the order page, you can review your entries again. By clicking "Buy", the ordering process is bindingly concluded. You can cancel the process at any time by closing the browser window.

How can I declare my withdrawal?

As of 19.06.2026, you can conveniently declare your withdrawal via the electronic withdrawal button on www.degeler.com (accessible on the order confirmation page or under Customer Account > My Orders). Alternatively, you can still withdraw by letter or email (info@degeler.com).

Will the contract text be stored?

We store the contract text. Order data and General Terms and Conditions will be sent to you by email. If you create a customer account, you can view your orders at any time in the login area. The current General Terms and Conditions are available at www.degeler.com/agb.

 

DEGELER GmbH & Co. KG  |  Carl-Zeiss-Str. 10/4, 63322 Rödermark  |  info@degeler.com  |  Status: June 2026