Shipping & Delivery
Shipping Information
We ship your order reliably and securely with our shipping partners DHL and UPS.
Shipping is from Germany.
Delivery Times
Germany: 1–3 business days
European Union: 3–7 business days
International: 5–14 business days
Please note that in exceptional cases, extended delivery times may occur, for example, due to customs clearance or increased shipping volumes.
Shipping Costs
Shipping costs are automatically calculated during the order process and displayed transparently before completing the order.
Any customs duties, import fees, or local taxes outside the European Union are to be borne by the buyer.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation by email including a tracking link for shipment tracking.
Delivery Address
Please ensure that your delivery address has been entered completely and correctly. We assume no liability for delays or non-delivery due to incorrect address details.
Damaged Shipments
If your order arrives damaged, please contact us as soon as possible at:
Please send us photos of the packaging and the damaged goods, if possible, so that we can process your request quickly.
Contact
DEGELER GmbH & Co. KG
Carl-Zeiss-Str. 10/4
63322 Rödermark
Germany
Email: info@degeler.com
Phone: +49 (0) 6074 8856 99