On good terms
Congratulations on an excellent choice. We give the following guarantee for all our work – and in any other case, promise to help as quickly and generously as possible.
In detail: DEGELER GmbH & Co. KG (short: DEGELER) guarantees every person who has purchased a product manufactured by DEGELER that this product will be free from defects in material or workmanship for two years from date of purchase subject to the following conditions. In the unlikely event of such an error occurring within this period, DEGELER will remedy this at no cost to the customer by repairing or – if a repair is not possible – provide the customer with a new product.In addition, DEGELER guarantees all service or repair work carried out by DEGELER for two years. The period begins with the return of the product to the Customer. Excluded from the warranty are wear and tear. Claims under this warranty are also invalid if the product has defects or damage caused by improper use or when the product shows indications of external influence or intervention by unauthorized persons, for example improper repair.
Anyone wishing to avail themselves of this warranty must send the product, including the original invoice to us. The product can also be sent directly to the following address: BRUNO Marketing und Vertrieb GmbH / Frankfurter Str. 63 A / 63322 Rödermark. We will cover the cost of sending and returning the product if DEGELER detects a fault covered by this warranty. If the customer sends the product in, the customer bears all risks associated with the shipment, in particular loss or damage to the product during shipping. This warranty is subject to the laws of the Federal Republic of Germany. The customer’s legal rights in respect of a fault in the product will not be affected by this guarantee.