Frank and Tim Degeler would be pleased to personally consult you on the phone:

Right of revocation / Widerrufsrecht

Consumers have a 14-day right of revocation

Notice of revocation/ Right of revocation
You are entitled to withdraw from the contract without any given reason within a period of 14 days. The revocation period is 14 days from the day,
a) that you or a third party elected by you which is not the carrier, have taken possession of the products and/or if you have one or more products, ordered within the scope of a single order and the products are being delivered separately;
b)that you or a third party elected by you has taken possession of the last product and/or the products within the scope of a single order have been ordered and the products are being delivered separately;
c)that you or a third party elected by you which is not the carrier, have taken possession of the last part of an order or have taken possession of the last item, when you have ordered a product which is being delivered in parts or pieces. Should further or aforementioned alternatives exist, the revocation period begins when you or a third party elected by you which is not the carrier has taken possession of the last product or last part of a delivery and/ or the last item.

To exercise your right to revocation you must, send an explicit declaration (for example a postal letter, a fax or e-mail) notify of your withdrawal from this contract to the following address

DEGELER GmbH & Co. KG
Frankfurter Str. 63 A
63322 Roedermark / Germany
Phone: +49 (0) 6074 885699
Fax: +49 (0) 6074 885696
Email: info@degeler.com

For compliance with the period of revocation, it is sufficient that you have sent your notice concerning your exercising of the right of revocation before the revocation period has lapsed.

Consequences of revocation
If you withdraw from the contract, we are obliged to refund all payments we have received from you, including delivery costs (with the exception of additional costs arising from choosing a different method of delivery than the cheapest standard delivery offered by us) within 14 days that we received the message informing us of your intention to withdraw from the contract. For repayments, we will use the same payment method with which the original transaction was initiated, unless both parties agree on a different payment method. Under no circumstances will refund fees be added. We reserve the right to withhold refunds until we are in possession of the products, or until we receive proof that the products have been dispatched – depending on which we receive first.

In any case, you are required to send or return the products to us: (DEGELER, DEGELER GmbH & Co. KG, Frankfurter Str. 63 A, 63322 Rödermark, Phone: +49 (0) 6074 885699, Fax: +49 (0) 6074 885696, EMail: info@degeler.com within 14 days of your notification of your intention to withdraw. The revocation period is preserved if you send the products before the 14 day period has lapsed. You are liable to pay the delivery costs to return the products. You only need to pay for any diminished value of the goods, if this value loss is necessary to ascertain the quality, characteristics and function of the product beyond the necessary extent.

Exclusion of right of revocation
The right of revocation does not apply to contracts for the delivery of goods which are prefabricated and required an individual selection or stipulation by the consumer in their manufacture or was personally manufactured to the needs of the consumer.

End of notice of revocation
We wish to emphasise that the cost of return a product from overseas is significantly higher than the cost of returning a product from within Germany.

TEST ERIK